Safety

How to report a romance scam and where to get help

6 min read · If you think you've been targeted by a romance scammer, here's exactly what to do next — from collecting evidence to finding real support.

Romance scams are among the most emotionally devastating forms of fraud. Unlike a stolen credit card number, the loss is not just financial — it often follows weeks or months of what felt like a genuine connection. If you suspect you have been targeted, or you know for certain that you have, the most important thing to understand right now is this: you did nothing wrong, help exists, and reporting what happened genuinely matters — not just for you, but for every potential victim who comes after you.

The first thing to do is stop all contact with the person you suspect is a scammer. Do not warn them that you are about to report, do not try to confront them, and do not send any more money in the hope of recovering what you already lost. Scammers are skilled at creating urgency, guilt, and false hope precisely to keep the financial pipeline open. Block them on every platform where you are in contact, but do this only after you have saved your evidence.

Evidence is the backbone of any investigation. Before you block the person, take clear screenshots of every conversation, including the timestamps. Save copies of any emails, photographs they sent you, and records of any money transfers, gift-card codes, wire receipts, or cryptocurrency transaction IDs. Note the usernames, phone numbers, email addresses, and any other identifying details they gave you. Store copies in more than one place — a cloud folder and a USB drive, for example — because you may be asked to provide this material to multiple agencies over time.

Once you have your evidence secured, report to your financial institution immediately. Call the number on the back of your bank card or your bank's fraud line. Explain that you were the victim of a romance scam and provide the dates and amounts of any transfers. Banks and payment processors have fraud teams, and while recovery is never guaranteed, acting quickly improves the odds considerably. If you sent money via a wire transfer, the bank may be able to issue a recall request, especially if the transfer happened within the last 24 to 72 hours. For cryptocurrency transactions, recovery is far less likely, but your bank still needs to know what happened.

Report to your national consumer and fraud authority. In the United States, that is the Federal Trade Commission, reachable through its reporting portal and by phone. The FBI's Internet Crime Complaint Center, known as IC3, specifically handles online fraud including romance scams and coordinates with law enforcement nationally. In the United Kingdom, Action Fraud is the national reporting centre for fraud and cybercrime. In Canada, report to the Canadian Anti-Fraud Centre. In Australia, contact Scamwatch, which is run by the Australian Competition and Consumer Commission. Each of these agencies collects reports even when individual prosecution is unlikely, because patterns across thousands of reports allow investigators to identify and dismantle organised scam networks. General information only — verify the correct reporting contacts through official government websites, as procedures change.

You should also report to the platform where you met or communicated with the person. Reputable dating services take these reports seriously, investigate the flagged profile, and can act quickly to prevent the same account from targeting others. SafeDate AI, for instance, reviews every fraud report against its verified profile database and removes accounts that breach its trust standards, while also processing refunds for verified fraud cases. Whether or not you met this person on a dating platform, report to every social media or messaging service where contact occurred. Each platform has an internal reporting mechanism, and the more reports an account accumulates, the faster it gets reviewed.

File a report with your local police department as well. Some people hesitate to do this because they worry they will not be taken seriously or because they feel embarrassed. Neither reaction is unusual, but a local police report serves two practical purposes. First, it creates an official record that can support insurance claims, tax write-offs for fraud losses in some jurisdictions, or future legal proceedings. Second, if the scammer is operating locally — which does happen, even when the fraud appears to originate overseas — local police can coordinate with federal agencies. Bring your printed evidence with you or bring it digitally on a device, and ask for a copy of the case or incident number for your records.

If you lost money through a financial adviser, investment platform, or cryptocurrency exchange as part of the scam — romance scammers increasingly pose as investment experts — report to your country's financial regulatory authority in addition to the steps above. In the United States that includes the Securities and Exchange Commission and the Commodity Futures Trading Commission for investment-related fraud. In the UK, report to the Financial Conduct Authority. These regulators have powers that go beyond standard law enforcement and can freeze assets in some circumstances. This is general information; consult a legal professional to understand your specific options, particularly if the losses are significant.

Do not overlook your emotional health in the middle of all this practical action. The psychological impact of a romance scam can be severe — feelings of shame, grief, anger, and disbelief are all completely normal. Organisations like the AARP Fraud Watch Network in the United States offer free helplines staffed by people trained in exactly this kind of support. Victim support services in many countries offer confidential counselling. Peer communities, including moderated online forums where survivors share experiences, can also help reduce the isolation that scammers deliberately create. You do not have to process this alone, and reaching out for emotional support is not a luxury — it is part of recovery.

One detail worth knowing: if you shared personal documents with this person — a passport, driving licence, or bank statement — your risk now extends beyond the immediate financial loss. Contact your country's identity theft or fraud authority, and consider placing a fraud alert or credit freeze with credit reference agencies. In the United States, the three main bureaus — Equifax, Experian, and TransUnion — each allow you to do this for free. In other countries, equivalent services exist through national credit agencies. Acting on potential identity theft early can prevent a second wave of harm months down the line. Verify the exact process with official sources or a qualified professional in your country.

Finally, consider telling someone you trust. Many scam victims stay silent out of shame, and that silence is exactly what allows scammers to thrive. The more people understand how sophisticated and convincing these frauds have become — complete with stolen photographs, scripted emotional arcs, and coordinated teams behind a single fake profile — the less stigma surrounds being targeted. SafeDate AI publishes articles like this one precisely because informed people are harder to deceive. Your experience, as painful as it is, could protect someone else. Reporting it fully and speaking about it honestly are both acts of courage, and they matter.

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